How Spotahome Solves Philippines Phone Number Customer Service

Philippines Phone Number List
Philippines Phone Number List

Moving soon? Spotahome is a complete online rental platform Philippines Phone Number for apartments, single rooms, and student residences, specializing in mid- to long-term leases. Its mission? To help you find perfect accommodations when moving to a new city. Spotahome’s customer experience team needs to be responsive around the clock to Philippines Phone number consistently reach that result. And by integrating Aircall with Zendesk, they’re making life a lot easier for everyone involved.

Where the Phone Fits at  Philippines Phone Number Spotahome

However, Spotahome’s communications come from every angle. Sales and Customer Support act as the first line of contact, while Booking Management takes care of lease scheduling and logistics. Then, after Philippines Phone Number transactions are completed, the Happiness Team collects and analyzes customer feedback. This comprehensive approach comes in response to an industry where speed is of the utmost importance. One delayed reply could mean the difference between a restorative sleep. However, a lonely night in a Madrid bus station. And when your apartment door won’t open, a strongly worded email may not convey the desired sense of urgency. To efficiently resolve time-sensitive matters with landlords and tenants, Spotahome relies heavily on phone conversations.

Using the Aircall + Zendesk Integration Philippines Phone Number

Spotahome initially managed bookings through individual emails and Google groups when the business launched in early 2014. The result was often a long chain of confusing interactions. It wasn’t long before Philippines Phone Number Fernando began the search for a more scalable customer communication solution. “This was the beginning of our Customer Experience education,” Bueno admits. “As our volume of inbound and outbound calls really took off, we needed to switch to a tool that allowed us to better organize and attend to them. We needed a top-grade solution to provide top-grade customer service.” Integrating Zendesk with Aircall gives Spotahome agents a complete picture of each and every client interaction. All tags, notes, and activities inside Zendesk are now visible alongside call recordings and reports. This cross-platform connection means less time jumping between tools.    Best database provider | classy database

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